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Avaya 37820X Deutsch Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solution Sizing and Bill of Materials | 15% | - Complete bill of materials preparation - Hardware and software component selection - System sizing and capacity planning - Licensing requirements and calculation |
| Topic 2: Unified Communications & Collaboration Design | 15% | - Voicemail and unified messaging design - Conferencing and collaboration applications - Mobility and remote worker solutions - Integration with third-party systems |
| Topic 3: Avaya Midsize Solution Portfolio | 20% | - Deployment models: on-premise, hybrid, cloud - Licensing models and options - Scalability and resiliency options - IP Office platform architecture and features |
| Topic 4: Customer Business Requirements Analysis | 15% | - Determine collaboration and mobility requirements - Identify business objectives and drivers - Analyze user and site communication needs |
| Topic 5: Implementation & Migration Planning | 5% | - Deployment strategies and rollout planning - Post-deployment validation and support - Migration approaches and risk mitigation |
| Topic 6: Networking and Infrastructure Design | 20% | - VoIP and unified communications network design - Security, survivability, and redundancy - LAN/WAN design and considerations - QoS planning and bandwidth requirements |
| Topic 7: Contact Center & Customer Experience Solutions | 10% | - Customer engagement design principles - Agent, supervisor, and reporting features - Contact Center Select architecture |
Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:
Question 1
Sie haben Ihr Design für einen Kunden fertiggestellt, der zwei analoge Leitungen für Fax benötigt und 50 Digitaltelefone aus seinem alten System, 425 IP-Telefone (200 aus seinem alten System und 225 neue) und 50 neue mobile SIP-Benutzer wiederverwendet.
Welche Ports sind basierend auf dieser Konfiguration von Endpunkten und Benutzern erforderlich?
A. Zwei analoge Ports und 50 digitale Ports in einem IP Office 500 V2, 475 vom Kunden bereitgestellte PoE-Ports in einem Layer-2-Switch
B. Vier analoge Ports und 50 digitale Ports In einem IP Office 500 V2, 425 vom Kunden bereitgestellte PoE-Ports in einem Layer-2-Switch
C. Zwei analoge Ports und 50 digitale Ports In einem IP Office 500 V2-Gateway und einem IP Office-Server, 225 vom Kunden bereitgestellte PoE-Ports in einem Layer-2-Switch
D. Zwei analoge Ports und 50 digitale Ports In einem IP Office 500 V2-Gateway und einem IP Office-Server stellten 425 Kunden PoE-Ports in einem Layer-2-Switch bereit
Question 2
Ihr Kunde möchte WIFI-Konnektivität.
Was ist das kostengünstigste Avaya DC-IP-Telefonmodell, das WIFI-Konnektivität unterstützt?
A. J139
B. J129
C. J169
D. J179
Question 3
Eine der Funktionen von IP Office Server Edition und IP Office Select ist die LDAP-Benutzersynchronisierung (Lightweight Directory Access Protocol). Um die laufende Verwaltung zu unterstützen, kann diese Funktion verwendet werden, um neben Name, Vollständiger Name und Nebenstelle noch welche anderen Felder zu synchronisieren?
A. Adresse
B. Auftragsfunktion
C. Organisation oder Gruppe
D. E-Mail-Adresse
Question 4
Ein Kunde hat einen bestehenden Business Communications Manager (BCM) mit Avaya 1220 und 1230 IP Deskphones. Der Account Manager möchte die Sätze wiederverwenden und die Kosten des Angebots minimieren.
Welche Aussage zur Wiederverwendung bestehender Sets aus einem BCM auf einem IP Office ist richtig?
A. Die von BCM unterstützten Funktionen sind die gleichen wie die von IP Office.
B. Die vorhandenen Apparate funktionieren auf IP Office gleich.
C. IP Office unterstützt alle BCM-Sets.
D. Es wird einige Betriebs- oder Funktionsunterschiede geben.
Question 5
Siehe Szenario: IT-FAC.
IT-FAC ist sehr besorgt über die Zuverlässigkeit, da sie die Fähigkeit benötigen, immer Anrufe zu tätigen und Anrufe entgegenzunehmen.
Sie sind nicht so besorgt über die Zuverlässigkeit von Messaging und anderen Formen der Zusammenarbeit.
Was ist basierend auf den obigen Informationen in der IP Office-Lösung erforderlich, um eine Sicherung für ihre SIP-Trunks und Session Border Controller for Enterprise (SBCE) bereitzustellen?
A. Fügen Sie ein zweites Portwell SBCE hinzu, um Hochverfügbarkeit (HA) bereitzustellen.
B. Fügen Sie POTS-Leitungen (Plain Old Telephone Service) und analoge Module zum IP500 V2 hinzu.
C. Fügen Sie eine E1- oder T1-Leitung mit einer Combo-Karte hinzu.
D. Duplizieren Sie alle SIP-Trunks, fügen Sie ein weiteres Portwell SBCE und High Availability (HA. licences.
Solutions:
| Question 1 Answer: C | Question 2 Answer: B | Question 3 Answer: D | Question 4 Answer: A | Question 5 Answer: C |
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