Recertification

Since the validity period is 3 years, you have to complete recertification requirements for your Deploying Cisco Unified Contact Centre Express certificate to extend it for an additional three years from the date you recertify. The certification tracking system will help you keep track of the time period to rectify as it must be done before the certification expiration date. However, in the event you are unable to certify before expiration, you will have to repeat the entire certification exam process in order to regain its status. Additionally, you can also recertify by advancing to the next level of your desired certification or continuing education credits obtaining or even a combination of both.

Reference: http://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/uccxd.html#~overview

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Cisco UCXD 500-052 Exam Overview

Exam 500-052 is available in two formats written or online. It contains 45-55 multiple choice questions with a total running time of 60 minutes. After its completion, you will receive a report along with the scores obtained in each section and the pass mark required for this exam. Also you will earn the Deploying Cisco Unified Contact Centre Express certification which is valid for 3 years.

The Deploying Cisco Unified Contact Centre Express (UCCXD) 500-052 is one of the many exams conducted by Cisco to assess the examinee's comprehension of Cisco Contact Centre Express version 11.0 deployments in the areas of operation, implementation, and design. The UCCX is a multichannel solution for help desks and contact centers of any size. This exam is for specialized networking professionals who can enhance their portfolio while gaining credibility and skills to tackle any problem with the right solutions.

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