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IBM P6040-015 Exam Syllabus Topics:

SectionObjectives
Maintenance and Service- Service procedures
  • 1. Replacement of field-replaceable units
  • 2. Preventive maintenance
Troubleshooting- Problem diagnosis
  • 1. Common hardware and software issues
  • 2. Diagnostic tools and error resolution
Product Overview- IBM AnyPlace Kiosk product family
  • 1. Models 5xx, 7xx, and 9xx features
  • 2. Supported retail applications
Customization and Options- Customer-selectable configurations
  • 1. Display and audio options
  • 2. Optional hardware features
Hardware Components- System hardware configuration
  • 1. Processor, memory, and storage options
  • 2. Peripheral devices and accessories
Installation and Configuration- System setup
  • 1. Hardware installation procedures
  • 2. Initial configuration and customization

IBM AnyPlace Kiosk Models 5xx 7xx and 9xx Technical Mastery (P6040-015) Sample Questions:

1. What is the purpose of attaching the POS Hub to an IBM AnyPlace Kiosk?

A) It provides backup power to the AnyPlace Kiosk system.
B) It enables attachment of peripheral devices such as a cash drawer, customer display, keyboard, or printer.
C) It provides support for a second AnyPlace Kiosk in an adjacent checkout location.
D) It enables the AnyPlace Kiosk to which it is attached to act as a centralized server.


2. What is the IBM-recommended method for cleaning the plastic housing of the IBM AnyPlace Kiosk?

A) use a cleaner especially made for computer equipment
B) spray a cloth with any ammonia-based cleaner
C) spray glass cleaner on the area that needs cleaning and wipe with a paper towel
D) use a soft cloth moistened with water


3. On which IBM AnyPlace Kiosk models is the Service Processor feature standard?

A) only the models with the Turion microprocessor
B) only the models with the Sempron microprocessor
C) all models
D) only the 19 inch models


4. The touch screen is totally blank. The technical specialist has checked all cable connections, verified the power source,
verified that the system is turned on, and adjusted the brightness controls. What is the next troubleshooting step?

A) replace the system board
B) replace the graphics chip
C) replace the touch screen assembly
D) replace the inverter card


5. Which three operating systems are supported by IBM on the IBM AnyPlace Kiosk? (Choose three.)

A) Microsoft Windows Vista Business (32-bit)
B) Microsoft Windows Embedded for Point of Service (WEPOS)
C) Microsoft Windows XP Professional Edition (32-bit)
D) IBM Retail Environment for SUSE Linux
E) IBM PC DOS 7.0
F) Microsoft Windows 2000


Solutions:

Question # 1
Answer: B
Question # 2
Answer: D
Question # 3
Answer: C
Question # 4
Answer: D
Question # 5
Answer: A,B,C

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