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Salesforce Certified Platform User Experience Designer Sample Questions:

1. During user interviews, a UX Designer discovers that the most common daily task for users is to look for and view commonly used reportsusing the global search bar.
What should be done to improve their experience?

A) Create a mood board to communicate the visual style of the UI.
B) Make the global search bar bigger on every page.
C) Update the Home page with access to commonly used reports.
D) Add the Daily Task component to the Home page.

2. What is a goal of usability testing?

A) Identifying the best variation of a page
B) A Learning about the user's behavior and preferences
C) Showing users how to use the design in the right way

3. Cloud Kicks wantsto represent stages for opportunities within the sales process.
Which Salesforce Lightning Designing System (SLDS) component should be recommended?

A) Path
B) Scoped Tabs
C) Progress indicator
D) Activity Timeline

4. A UX Designer is creating an experience to help organize content into collapsible sections.
Which Lightning component should be used?

A) Highlights Panel
B) Einstein Next Best Action
C) Accordion
D) Lightning Toggle

5. Cloud Kicks (CK) is implementing its brand style guide using out-of-the box Experience Builder features. CK wants to avoid custom solutions.
Which declarative option could be used?

A) A Apply brand fonts and colors.
B) Update global CSS.
C) Use a different template.

Solutions: