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Salesforce AP-207 Exam Syllabus Topics:

Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

Question 1

An energy company is building a Customer 360 view for its call center agents. They start with the Energy and Utilities Cloud Contact Center Console but need to make modifications.
Which tools are primarily used to create and modify this console?

A. OmpiStudio: OmniSeript, FlexCards, DataRaptors, and Integration Procedures
B. Custom Code: Lightning Web Components (LWC), Apex, and Visual Force pages
C. Platform: Flaws, Visual Force, Lightning Components, and Apex
D. Industries CPQ: Opportunity, Quote, and Order Management

Question 2

A customer is ready to migrate and deploy large volumes of configuration components as part of production deployment.
Which two tools support this deployment?
Choose 2 answers

A. Velocity Installation Assistant
B. Velocity Build Tool
C. IDX Workbench
D. Big Objects Manager

Question 3

An energy company is implementing the CPQ module of Energy and Utilities Cloud. The consultant set up the Advanced Rule on the Order with the Entity Filter type "Qualification." The filter selects the accounts with the condition CreatedDate < 365 days.
Which scenario should be executed during the testing phase?

A. Test the order creation: Order can't be created for the account older than 365 days.
B. Test the account creation: Accounts younger than 365 days won't be qualified for creation.
C. Test the product eligibility: The product will not be not available for accounts older that 365 days
D. Test the account creation: Accounts older than 365 days will not be qualified for creation.

Question 4

Two people own one home. They have different preferences for receiving notifications. One wants texts and emails, while the other prefers emails only. h How and where can the energy company hold this information?

A. Create a custom object associated with the Account with notification preferences.
B. Extend the Service Account object with new fields for notification preferences.
C. Use the existing notification preference fields in the Party object.
D. Extend the Account, Contact, and Relationship objects with new fields for notification preferences.

Question 5

Energy and Utilities Cloud has the capability to provide access to information using several different data access methods Using the Digital Interaction Platform, online web portals, internal console applications, and mobile applications are all examples of which data access technology?

A. Metadata API
B. Streaming data API
C. SSO data access
D. Omnichannel data access

Solutions: