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Salesforce ED-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Implementation Strategies and Best Practices18%- Change management and adoption
- Configuration vs customization
- Project lifecycle: plan, gather requirements, design, build, test, deploy, optimize
Integration and Data Management16%- Integration methods and tools
- External systems and third-party apps
- Data quality, deduplication, governance
Domain Expertise18%- Education Cloud capabilities and use cases
- Education industry processes and needs
- Recruitment, admissions, student experience, advancement, alumni relations
Education Data Architecture (EDA)22%- Data migration and integration considerations
- Relationships, data integrity, extending EDA
- EDA data model, standard and custom objects
Solution Design19%- Account and contact models for education
- Design scalable, maintainable solutions
- Security, sharing, and access design
Analytics and Reporting7%- Reports, dashboards, and analytics for education
- Leverage Salesforce reporting features

Salesforce Certified Education Cloud Consultant Sample Questions:

Question 1

The university advancement team wants the ability to track students' prior and current connections to other schools.
Which two object should the consultant evaluate to connect students to other educational institutions?

A. Affiliations and Program Plan
B. Relationship and Affiliations
C. Education History and Affiliations


Question 2

The Executive Education department uses Salesforce to track sales of custom education programs to corporations and organizations. The department director needs to know the pipeline of custom programs.
How should the consultant meet this business requirement?

A. Configure a list view.
B. Use an Opportunity report.
C. Create custom report type.
D. Set up an Affiliations report.


Question 3

A university's Alumni Relations office is replacing its legacy system with Salesforce. The consultant needs to load a large volume of alumni Contact records into a new Salesforce environment.
Which action should the consultant take?

A. Load record owners after the Account and Contact data load Is complete.
B. Set the Account and Contact's sharing to Public Read/Write before the data load.
C. Set the Account and Contact's sharing to Private before the data load.


Question 4

A consultant for university has built customizations in a sandbox environment that is a different version from the production org.
What should the consultant do first to avoid any issues?

A. Manually update the production org by installing the release update from Github.
B. Submit a case to Salesforce Support to update the production org.
C. Deploy the customizations into the production org via change sets.
D. Package the customizations, refresh the sandbox and reinstall the customization.


Question 5

A university is migrating its legacy system to Salesforce Education Data Architecture (EDA) environment. The existing system groups students by colleges within the university. The system admin has selected the Educational Institution record type in the EDA Default Account Model in EDA setting.
Which consideration should the consultant discuss with the university?

A. The recommended default Account record is the Administrative Account record type.
B. Multiple address management can only be enabled for the House Account record type.
C. Contact are private only to Administrative Account record type.
D. A new Program Enrollment record will automatically be created when a new Contact is created.


Solutions:

Question 1
Answer: C
Question 2
Answer: B
Question 3
Answer: C
Question 4
Answer: D
Question 5
Answer: B

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