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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

1. Which license is only available In a CapEx model?

A) ASBCE
B) AWFOS
C) Digital user
D) Analog user

2. Refer to the Scenario: IT-FAC.

To keep the WIFI separate from the mobility offer, you have decided to address the mobility functionality by providing ten 3700 series Digital Enhanced Cordless Telecommunications (DECT) telephones for the staff working around the amusement center and one-X Mobile Preferred for the six executives.
Based on the above information, what Is the impact of using DECT telephones and one-X Mobile Preferred on the user licensing?

A) 16 additional Mobile user licenses
B) No additional user licenses
C) 16 additional Office user licenses
D) Six additional Power user licenses

3. Which two routed contact types are supported In Avaya Contact Center Select (ACCS)? (Choose two.)

A) Web Chat
B) Predictive Outbound
C) MMS Text Messages
D) Scanned Documents

4. Midsize businesses face common market trends and needs related to different aspects such as workforce or cloud communications.
Which characteristic is an example of a workforce midsize segment trend?

A) Employees want access to tools to be more self-sufficient.
B) Employees are requesting company provided mobile devices.
C) The number of users outside of the office is increasing.
D) More tech savvy workers are working in the midsize segment.

5. For an Avaya Spaces Basic level account, which statement Is true about the email address for Basic users?

A) The email address for Basic level users does not need to be unique.
B) The email domain name must match the company domain name.
C) An email address is not required for Basic level users.
D) Any email address will work for Basic level users.

Solutions: