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Salesforce Plat-Con-201 Exam Syllabus Topics:

Salesforce Certified Omnistudio Consultant Sample Questions:

1. Service agents must confirm customer contact information in the first step of a payment OmniScript. Contact information includes name, telephone number, mobile number, and email. None of the contact information on first step is required.
On the last step, after taking payment, the agent can optionally email the receipt to the customer. If the customer says yes, the agent selects a checkbox. If the agent selects the box but the email address field is empty, the process must require the user to return to the first step and enter the customer's email address.
What should the consultant recommend to meet this requirement?

A) Add a Set Errors element
B) Add a Validation Rule to the Contact object
C) Add a Conditional View to the last step
D) Add a DataRaptor to retrieve the email address

2. A company uses calculation procedures to determine product pricing. Due to the company's pricing schedules, there is always more than one calculation procedure active at one time for a given date.
In this scenario, how will the calculation engine select which calculation procedure to run?

A) Date created
B) Date modified
C) Priority
D) Sequence

3. which of the following are Integration Procedure Actions?

A) Type Ahead
B) PDF
C) OmniScript
D) Email

4. A company has a requirement to create a 360° view of their customers using FlexCards. At this company, customer data is stored in Salesforce but also in external legacy systems. A consultant reviews the use cases needed and recommends a FlexCard canvas that contains multiple child cards inside the state of a parent FlexCard.
What is the advantage of embedding multiple child cards in this scenario?

A) Enables easier global styling changes
B) Allows conditional views with the Toggle element on each child card
C) Allows multiple data sources to be used
D) Enables the FlexCard to be used on a community page

5. What is the purpose of a DataRaptor Load?

A) Send data to a PDF template
B) Write data to Salesforce objects
C) Load data to an Interface object
D) Post data to Salesforce APIs

Solutions: