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HP Technical Essentials of HP Workstations - Sample Questions:

1. Which new industrial feature is included in the HP Z620 workstation chassis?

A) Small form factor
B) 4U rack mount
C) Convertible mini tower
D) Lift access and full-grip flip up handle

2. Which feature applies to the liquid cooling option available in some HP workstations?

A) Replaces the heat sink with a cold plate
B) Replaces the air passing over the heat sink with liquid
C) Muffles the fan noise by surrounding the fan shroud with liquid
D) Reduces the toxicity of the cooling process

3. If your customer notices that HP sacrificed some features in the design of HP Z230 tower form factor workstations, how can you address the objection?

A) Agree that the reduction in features reduces value but the workstation is still better than the competition.
B) Explain that HP 2230 tower form factor workstations offer many more valuable upgrades in areas, such as display ports and storage, that more than make up for the "sacrifice".
C) Explain that HP Z230 tower form factor workstations are meant for users who do not require so many expansion slots and recommend an HP Z1 workstation
D) Agree and offer to look into the problem further and get more information later when the objection is less apparent and the customer forgets about it

4. Which benefit applies to the re-designed chassis of HP Z230 small form factor workstations?

A) Greater I/O flexibility and easier connection to faster external storage devices
B) Convenient placement in a 4U rack solution with a rack upgrade kit and handle
C) Easier tool-free access for service and upgrades yet compact and more robust
D) Improved productivity with more applications open at the same time

5. Which customer sector tends to buy according to technical requirements, such as price to performance ratios, because they are required to justify expenditures?

A) Product development, architecture, engineering, and construction
B) Public sector
C) Healthcare
D) Power office

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