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HP Selling HP Printing and Personal Systems Hardware Sample Questions:

1. How can you change the nature of your conversation with your customers to successfully sell HP products?

A) Base your conversation on price.
B) Demonstrate the longer product lifecycle and finance options
C) Demonstrate the financial and IT value that customers will obtain from HP
D) Base your conversation around Big Deals.

2. Approximately how many test steps do HP desktops, thin clients, workstations, and notebooks undergo?

A) 10,000
B) 30,000
C) 15,000
D) 50,000

3. Which HP solution replaces the BIOS boot block if a virus corrupts the notebook?

A) HP Sure Start
B) HP ProtectTools
C) HP Page Lift
D) HP Device Manager

4. Your customer tells you that they had problems in the past with the keys on their Notebook wearing out. Which feature should you turn into a benefit for the customer'?

A) HP DuraKeys
B) spill resistant keyboard
C) HP DuraFinish
D) HP 3D DriveGuard

5. What is the advantage to the customer of HP pigmented OfficeJet inks with enhanced durability'?

A) A lower cost per page because cartridges last longer
B) No leakage from cartridges
C) Lower entry price
D) Reduced risk of smearing and fading

Solutions: